Commissioning is a strategic approach to purchasing that seeks to ensure that services meet the health needs of the population and contribute towards service and system improvement and innovation.

Country SA PHN will utilise commissioning to assist in meeting our objectives of improved efficiency, effectiveness and coordination in primary health care.

A commissioning framework has been developed by the Department of Health so that PHNs can ensure that their commissioning approach is consistent with the approach adopted for the programme as a whole and that the process results in consistent, comparable and measurable outputs and outcomes.

This process includes three key phases which are underpinned by a number of tasks and actions.

These phases are:
Strategic Planning:  Includes needs assessment and annual planning
Procuring Services:  Procure appropriate services and develop new services as needed
Monitoring & Evaluation:  Includes managing performance and evaluation

Country SA PHN is committed to a transparent and accountable commissioning cycle, and will continue to review and grow this process as we evolve.


All Country SA PHN tenders are managed on our e-Procurement Portal, TenderLink.

To use this system and access our tender documents you must first be a registered supplier; there is no charge to register and download our tender documents. To register, visit our e-Procurement portal and click the Registration button.

During the registration process you will be requested to provide contact details including an email address that will be used to notify your organisation of available tenders.

If you have any technical problems using the portal, contact TenderLink support on:
T: 1800 233 533 (business hours) or
E: (24 hours a day 7 days a week).

Please direct any general queries regarding Country SA PHN tenders to or the contact details specified in the tender documents.